rss_2.0HOLISTICA – Journal of Business and Public Administration FeedSciendo RSS Feed for HOLISTICA – Journal of Business and Public Administration – Journal of Business and Public Administration Feed of Sustainability Balanced Scorecard: A Case Study from Apparel Industry Sri Lanka<abstract> <title style='display:none'>Abstract</title> <p>This study aims to determine the obstacles the Sri Lankan apparel manufacturing industry faces when implementing sustainable practices and develop a Sustainability Balanced Scorecard to address those obstacles. The apparel export industry is one of Sri Lanka’s most significant contributors to the country’s overall economy. The multiple case study method was employed in conjunction with a qualitative approach in this study. This study also used data triangulation, which comprised both primary and secondary data from interviews and observations. Secondary information was gathered from annual reports and other documents. The population of this study is the apparel export industry and selected three apparel companies as the sample and interviewed nine managers from these companies. The interviewed data were transcribed into the transcript and analyzed through narrative analysis. By considering all the practices in three companies, this research constructed a sustainability balanced scorecard which can be used for other companies to build up their sustainability practices. The main issues identified in this research can be summarized as follows, Manual system of data entering and performance evaluation, there is no sufficient Hazardous Waste Management and disposal facilities in the country, Financial constraints prevent best-in-class equipment and procedures from being implemented. Sri Lanka has no solid waste recycling facilities for its primary waste type, fabric waste. As a final point, this research can be concluded that the regulators and policymakers can use the constructed sustainability balanced scorecard for the policy development on sustainability practices.</p> </abstract>ARTICLEtrue Attitude and Service Performance: Moderate Role of Self-Concept<abstract> <title style='display:none'>Abstract</title> <p>This study aims to investigate and evaluate the impact of: (1) Islamic training and development towards service performance, (2) tawadhu attitudes towards service performance, (3) the moderating role of self-efficacy in the effect of Islamic training and development towards service performance, and (4) the role of self-efficacy in moderating the effect of tawadhu attitude on service performance. The population in this study were all Muslim employees at cooperative and sharia savings and loan institutions in the DIY Province, Indonesia. The approach for choosing sample in this research is purposive sampling, with a number of respondents being 160 respondents. The results of the study found that: (1) Islamic training and development had a significant effect on service performance, (2) the attitude of tawadhu had a significant effect on service performance, (3) self-efficacy had not been able to strengthen the influence of Islamic training and development on service performance, and (4) self-efficacy has not been able to strengthen the influence of tawadhu attitude on service performance.</p> </abstract>ARTICLEtrue Sustainability of Historically Black Colleges and Universities (HBCUS) in the Post-COVID-19 World and Beyond<abstract> <title style='display:none'>Abstract</title> <p>Higher education has long been the cornerstone of success in the United States. Historically Black Colleges and Universities (HBCUs) have provided educational opportunities to African American students since the late 1800s. HBCUs have produced some of the most influential and successful graduates in all fields of study. HBCUs have produced some of the most influential and successful graduates in all fields of study. Writers like Toni Morrison, current U.S. Vice President Kamala Harris, civil rights leaders like Martin Luther King Jr., and entertainment icons like Oprah Winfrey are just a few of the most famous and influential graduates of HBCUs. These graduates have successfully succeeded in their respective fields and indelibly impacted society. HBCUs have also been instrumental in helping to close the achievement gap between African American and white students and have provided a safe and supportive environment for African American students to pursue their educational goals. This paper explores the organizational strategy and marketplace sustainability of HBCUs in the post-COVID-19 competitive higher education marketplace.</p> </abstract>ARTICLEtrue Role of Green Process Reengineering in Improving the Performance of Total Productive Maintenance<abstract> <title style='display:none'>Abstract</title> <p>In light of the contemporary developments in all the different sciences and technological changes, and the increase in the environmental impacts of production processes, it is required of the Iraqi economic units to use modern technologies applied in the world, to keep abreast of these developments and adhere to the legislation related to environmental protection on the one hand, and to increase the efficiency and effectiveness of labor activities and techniques, and this leads to consequently reduce production costs, and providing environmentally friendly production processes at the same time, and this requires the application of modern and advanced methods and methods, and accordingly, this research came to clarify the application of one of the modern techniques in cost management, which is the technique of re-engineering green processes and its role in improving the overall performance of the economic unit in particular, and the performance of in particular Total productive maintenance, Thus, the aim of the research is to highlight that green process reengineering technology has a role in improving the performance of Total productive maintenance. To develop the Iraqi industrial sector, the sulfuric acid plant in Al-Furat Company for Chemical Industries and Pesticides was adopted as a sample for research, as it is one of the Iraqi industrial economic units seeking development and facing great and growing competition. Total production maintenance, this hypothesis has been proven by applying green process reengineering to the production processes of the research sample factory. The research reached several conclusions, the most important of which is that the application of green process reengineering technology steps contributes to reducing costs by improving the performance of Total productive maintenance, and helps the research sample to protect the environment, and presented a set of recommendations that contribute to the development of the research sample and environmental protection.</p> </abstract>ARTICLEtrue Supply Chain Management Practices Influence Customer Development and Operational Performance<abstract> <title style='display:none'>Abstract</title> <p>This study was undertaken to measure the supply chain management practices affected customer development and operational performance at small and medium-sized businesses (SME) that distributed liquefied petroleum gas (LPG). The dataset contains 103 SMEs in East Kotawaringin, Indonesia. Quantitative techniques were employed in this research, and Employing questionnaire to collect data. To analyze the data for this investigation, partial least square structural equation modeling (PLS-SEM) was used. The outcomes of all variables’ data analysis have a significant effect on all other variables in this model. The study’s findings show that supply chain management practices have a significant impact on customer development and operational performance, while customer development has a positive and significant impact on operational performance. Furthermore, Customer development can act as a mediator in the interaction between operational performance and supply chain management. The study’s conclusions have some relevance for LPG retailers</p> </abstract>ARTICLEtrue a Genuine Value-Based Leadership Commitment to Hiring African-American Faculty in Business, Technology, and Public Health Requires at the Highest Ranked and Most Prestigious U.S. Universities<abstract> <title style='display:none'>Abstract</title> <p>There is a significant shortage of minority faculty at U.S. colleges and universities (Davis &amp; Fry, 2019). The U.K. is even worse than the U.S., where just 160 out of 22,855 professors in 2020/21 are Black, essentially less than 1% (White, 2022). Black, Hispanic, Native American, and multi-racial faculty members are underrepresented in the faculty ranks, compared to not only their share of the U.S. population (Gasman, 2022; Davis &amp; Fry, 2019). The U.K. is even worse than the U.S., where just 160 out of 22,855 professors in 2020/21 are Black, essentially less than 1% (White, 2022). Minority students with educators of the same race or ethnicity are more likely to see those teachers as role models and report more significant effort in school and higher college goals (Davis &amp; Fry, 2019). Academic performance gaps of minority students can close by as high as 50% if faculty more closely resemble students (Davis &amp; Fry, 2019). Research shows a significant strong positive relationship exists between graduation, transfer, and drop-out rates for minority students when there are increases in faculty diversity (Cross &amp; Carman, 2022). This paper explores the value-based leadership best practices to recruit more African-American faculty in 2022 and beyond.</p> </abstract>ARTICLEtrue the Challenge of Cybersecurity in Africa: A Holistic Analysis of Southern African Development Community (SADC) and Foundation for Future Research<abstract> <title style='display:none'>Abstract</title> <p>The continuous shift towards a world relying on computing leads to an increase of the potential risk factors that users face while roaming the digital world. The constant technological innovation we are witnessing creates the necessity of developing reliable systems, strategies, and frameworks against nefarious users threatening the security of information and data. Emerging countries begin to face issues related to cyber warfare and security. This study provides insight into the technological risk factors that could potentially delay further development in the technological growth of developing nations, focusing on selected countries in the African continent. The threats against confidentiality, integrity, and availability do not have an impact exclusively on information systems but, to a larger scale, on a region’s efforts for innovation. This paper intends to provide the readers a holistic review of the status of cyber security in the context of developing countries, specifically in the African continent and the Southern African Development Community.</p> </abstract>ARTICLEtrue and Chaos Theory: Compared and Contrasted<abstract> <title style='display:none'>Abstract</title> <p>Institutional and Chaos Theory are frameworks in organizational behavior that have existed for many years. Given their long-term popularity in said field, it is important to have a strong working knowledge of each theory and be able to compare and contrast them. Both theories are wholly applicable to current world happenings, such as the COVID-19 pandemic and the Black Lives Matter movement. By inspecting this paper, readers will learn about Institutional and Chaos Theory, be able to identify how they relate to timely world occurrences, discover their implications in regard to public policy and public administrations, and reflect upon how they can be useful in respect to other organizational and global matters.</p> </abstract>ARTICLEtrue Error - A Critical Contributing Factor to the Rise in Data Breaches: A Case Study of Higher Education<abstract> <title style='display:none'>Abstract</title> <p>With increasing technical safeguards to protect information systems, Human error continues to be a critical factor contributing to the rise in information systems attacks and data breaches. Inadequate or unenforceable Cybersecurity policies or training can open doors for adversaries to circumvent technical safeguards and paint a picture of a growing cybersecurity problem. The problem investigated in this work assesses if organizations adequately invest in resources to provide industry-aligned cybersecurity education, training, and awareness that can minimize human error leading to cyber-attacks. This work aims to investigate breaches attributed to human errors and compare cybersecurity policies, education, training, and awareness programs in three different schools in New York State. The work focused on user awareness and vulnerable behaviours, effective training for users, and investigating start-of-the-art approaches to gauge or evaluate the organization’s cybersecurity stance when compared to industry frameworks like the NIST framework. A Triangulation research approach including quantitative, qualitative, and descriptive methods are adopted for this work. Instruments for data collection include a survey, literature review, qualitative analysis to identify research gaps, and assessments of the questionnaires. This work demonstrates that formulated enforced cybersecurity policies coupled with targeted security education, training, and awareness are instrumental to decreasing user errors, thereby reducing the probability of a cyber-attack.</p> </abstract>ARTICLEtrue Well is the Coffee Business Supply Chain Performing in West Java?<abstract> <title style='display:none'>Abstract</title> <p>Coffee grown in Indonesia has been proven for its quality made Indonesian coffee consumption continues to increase from year to year in many countries. However, the coffee business has not reached its maximum potential due to numerous barriers and supply chain management is one of them. This research aimed to identify the potential cause for blocked chains as one of the business threats that will significantly impact the entire business process in the long term also identifies the success factors related to the coffee supply chain to improve the performance of the business processes. This research utilized an inductive study with quantitative and qualitative approaches using primary and secondary data collection strategies. The research result indicated the low weight for dimensions in “Deliver” and “Return” performance with indicators including “Shipping”, “Good relation with customers”, “Mutual relation with suppliers”, “Return procedure”, “Processing time”, “Ease of process”, and “Complaints that quickly resolved”. Therefore, to the result, the factors that are considered as a direct risk to the blocked chains are “Shipping”, “Processing time”, and “Ease of process”. While the score for supply chain performance in West Java Coffee is 71% for KPIs in Reliability and Responsiveness. This research also provides a coffee supply chain model that will positively contribute to knowledge especially for identifying potentially blocked chains in the coffee business.</p> </abstract>ARTICLEtrue Management in the Waste Treatment Environment<abstract> <title style='display:none'>Abstract</title> <p>The main aim of the research study was to determine what drives the asset management inadequacy in the waste-water treatment utilities, as to ascertain the main drivers of the equipment failures are, and whether the maintenance strategies respond or are adequate to deal with the failure rate of equipment in the waste-water treatment utilities. The environmental impact driven from the non-compliant final effluent discharged into the water resources in the country resulted from the equipment failures in the plant. The maintenance strategies, asset policy, asset management plan, including the rehabilitation programme and all statutory regulation compliance are evaluated and analysed to ensure they are responding or aligned to the growing challenges faced by the waste-water treatment environment. Using the quantitative approach, the three groups; the asset management team, quality and process team and operations team of participants were to be selected. A convenient approved sampling method, the survey questionnaire was electronically shared to respond to the Covid-19 restriction and the structure telephonic interview so ascertain the level of understanding of the current asset management strategies, policies and procedures, the equipment failures impact to the utilities compliance and the further corporate risk and environmental impact from inadequately manages waste-water treatment utilities. The findings confirms that there is indeed lack of the synergies in the waste treatment environment emanating from a few aspects i.e., lack of due diligent in the application of maintenance strategies in the waste treatment works, lack of in-depth understanding of the impact from equipment failures in the waste treatment process, and the misalignment of the rehabilitation program, leading to gross environmental impact and corporate risk. It was further recommended the collaborations in the maintenance strategies development and review process. The rehabilitation programme should be aligned to the requirements of the process.</p> </abstract>ARTICLEtrue matrices for trade negotiators, applied to ‘Brexit’ and ‘NAFTA’: an approach<abstract><title style='display:none'>Abstract</title><p>This paper puts forth a new scholarly approach to trade negotiations, for practitioners of international agreements, or simply to business students attempting to understand Ricardian trade theory. The paper hypothesizes that matrices can provide a simpler conceptual framework for considering Ricardo’s comparative advantage, especially when multiple goods and multiple countries are involved, in order to determine which countries should produce which goods. Numerous theoretical examples are presented, singularly, and jointly, as are different possible flaws and assumptions, additional applications, and alternative uses of the matrices, such as employing matrices to increase production of certain goods needed during crises or shortages. The article also argues that “terms of trade” should not be “assumed” in trade models but be based upon indifference curves, and addresses other influencing factors such as neoclassical changes in utility or in production. Found valid, the paper applies this method of trade simplification to pressing international situations, the question of “Brexit,” the sobriquet for the United Kingdom’s effort to withdraw from the European Union, which creates interesting possibilities for new trade deals, and the renegotiation of the North American Free Trade Agreement (NAFTA). The conclusion conceptually compares bilateral and multilateral trade, singularly, and with all countries together.</p></abstract>ARTICLEtrue Model of Firm Performance Improvement through Entrepreneurial Competence<abstract><title style='display:none'>Abstract</title><p>Micro, Small and Medium Enterprises (MSMEs) are flourishing in Indonesia and contributing greatly to Gross Domestic Product of Indonesia. This attracted the attention of many people to examine more about Micro SME and its development. The purpose of this study is to identify the variable forming firm performance with case studies on food MSMEs in Bandung city. This study tried to answer questions about the MSME performance improvement model of Bandung city. The method used is survey by distributing questionnaires to 40 MSMEs in Bandung. Testing of variable in this research by using Partial Least Square (PLS) test. The findings of the study revealed that firm performance model (MSMEs) has a significant influenced by entrepreneurial competency moderated by competitive scope. The managerial implication of this research is expected that the actors of MSMEs can improve their ability on financial knowledge and organize their business in order to grow and become big company in the future which can give contribution of bigger economic development to the country.</p></abstract>ARTICLEtrue of love of money and organization ethics environment implication to earnings management behavioural perceives<abstract><title style='display:none'>Abstract</title><p>This study which aims to test the effects of love of money and the ethical environment of the organization on perception of earnings management behavior with 2x2 factorial experimental research with quasi experiment design. Data collection techniques that used in this study was questionnaire and distributed to participants in university. The result showed that, there are differences among individuals in who has a high levels of love of money and a low levels of love of money in perception of earnings management behavior; and there are differences between a company’s condition that has a high internal control elements (organizational ethical environment) and in company condition where there is no internal control elements (organizational ethical environment) is low in perception of earnings management behavior; and there are interaction between love of money and ethical environment of the organization on perception of earnings management behavior.</p></abstract>ARTICLEtrue Resources Supporting Innovation in the Public Sector: The Case of Kosovo<abstract><title style='display:none'>Abstract</title><p>This research looks at the current condition of human resources involved in the process of public sector innovation in Kosovo. This study is exploratory and a mixed methodology is used, while findings are compared and contrasted with the current state of knowledge. Findings clearly indicate that public sector institutions in Kosovo lack on adequate human resources that have obtained a university degree. Moreover, public sector institutions in Kosovo have shown resistance in involving staff in innovation teams and thus causing lack of motivation among staff to be creative in problem solving. Another interesting finding is the increase of trainings provided to staff on issues regarding implementation of innovations, however, the degree of trainings provided to staff is not satisfactory. Findings indicate that financial constraints were the reason behind the low degree of trainings provided to staff. The main areas where trainings were mostly provided include the development and implementation of new or improved communication methods and new or improved services. In addition to the findings, this research enriches and extends the current knowledge of human resources supporting innovation in the public sector domain. Finally, this is a unique contribution to Kosovar academics and public policy professionals.</p></abstract>ARTICLEtrue There Relationship between Renewable Electrical Consumption and Economic Growth in Romania?<abstract><title style='display:none'>Abstract</title><p>This study probes the causal link between renewable electrical consumption (REC) and economic growth (EG) in Romanian. In recent years, the development of renewable energy in Romania has achieved basic results, but it also faces many problems, such as funding, technical policies and so on. This paper reviews the development motivation, characteristics and main problems of renewable energy in Romania. And put forward strategies such as increasing investment in research and development, adapting to local conditions and sustainable development.</p></abstract>ARTICLEtrue of determinant factors affecting the employee loyalty of rural banks (BPR) in bandung city<abstract><title style='display:none'>Abstract</title><p>This research was conducted because of the common problem that often happened at rural banks (BPR), that is too focused on business development so less in paying attention to employee’s satisfaction, which impact on high turnover rate of employee. High employee turnover rates have a negative effect on an organization, as it can lead to loss of productivity, profitability, corporate knowledge, skills and competencies.</p><p>The population of this research is BPR while the sample is used by BPR in Bandung City. There are four independent variables in this study: (1) transformational leadership, (2) employee competence, (3) commitment, and (4) employee loyalty.</p><p>The type of research used is descriptive verification, while the method used in this study is the survey method (explanatory survey) and descriptive method. Descriptive and verification analysis, descriptive analysis is done by using Microsoft Excel software to calculate or determine the frequency of answers from respondents, while verification analysis is used to find multiple regression equation, the magnitude of relationship and influence between variables.</p><p>The results of research influence the determinant factors such as transformational leadership, employee competence and commitment to loyalty both partially and simultaneously.</p></abstract>ARTICLEtrue Influence and Application of Artificial Intelligence &Blockchain on Financial Service<abstract><title style='display:none'>Abstract</title><p>The advances in science and technology have benefited many industries. In recent years, we have witnessed the rapid development of financial technology. All of them worked hard in this area, such as Amazon, UPS, and Wal-Mart International. In China, leading e-commerce platforms such as Alibaba and Tencent actively provided services to SMEs in their ecosystems; Taiwan also make efforts to develop it. The emergence of networking account scientific and technological AMIS provides various payment companies, lending platform, financial robots. Although Taiwan’s innovation industry faces many restrictions on its development, it will still go through it. Therefore, Taiwan has continued to update laws and regulations related to financial technology. The latest rule “Financial Science and Technology Development and Innovation Experiments Regulations” regards the development of Taiwan’s financial technology. FinTech has gradually replaced the traditional financial service model. Through mobile payments, cloud platforms, and artificial intelligence, the technology industry has gradually penetrated into the financial industry. We are willing to make more progress in Taiwan’s financial technology to deepen the understanding of FinTech as a study.</p></abstract>ARTICLEtrue of Educational Efficiency and Efficiency<abstract><title style='display:none'>Abstract</title><p>Numerous specialist studies allow managers to find accessible answers on how to develop and increase the autonomy of educational establishments in the type of management model. Every school head has to have a clear vision of the school and of its connection with the society it is part of. The vision of the manager must be shared with both the institution’s staff and the local community. It should be pointed out that there is no effective school if the manager can’t express this vision with the rest of the people who come into contact with the unit. Vision is the starting point for a mission assigned to the school unit by its manager. In general, the mission of the school is to integrate each pupil in society, to continually improve the performance of the educational act in good conditions and to the required standards. The purpose of this article is to outline the new challenges of the modern world and to highlight effective management methods.</p></abstract>ARTICLEtrue Human Factors in Cybersecurity in Business Organizations<abstract><title style='display:none'>Abstract</title><p>Human factors remained unexplored and underappreciated in information security. The mounting cyber-attacks, data breaches, and ransomware attacks are a result of human-enabled errors, in fact, 95% of all cyber incidents are human-enabled. Research indicates that existing information security plans do not account for human factors in risk management or auditing. Corporate executives, managers, and cybersecurity professionals rely extensively on technology to avert cybersecurity incidents. Managers fallaciously believe that technology is the key to improving security defenses even though research indicates that new technologies create unintended consequences; nonetheless, technological induced errors are human-enabled. Managers’ current perspective on the human factors problem information security is too narrow in scope and more than a training problem. The management of complex cybersecurity operations accompanied by mounting human factor challenges exceeds the expertise of most information security professionals; yet, managers are reluctant to seek the expertise of human factors specialists, cognitive scientists, and behavioral analysts to implement effective strategies and objectives to reduce human-enabled error in information security.</p></abstract>ARTICLEtrue